We're not a bunch of volunteers, we're members of staff . One thing that everyone will have to become accustomed to is the fact that there is a a Community Team in place now, not just a Community Manager. Community Management will be done by the Community Team as a whole, not just a Community Manager.
With regards C&C being overlooked. As Apoc mentioned before leaving, things will be quiet for some time to come on. That is still the case.
I'm posting here aren't I? . I do know what you mean though, we have only really had a presence on the official forum. I will try and stop by some of the fansites every now and again, but for the most part the commandandconquer.com forum will be my main haunting ground.
With regards getting in contact with us, our forum is probably best. You can PM us there, or start a thread if it's something more public, but if it's urgent don't forget to PM or Tweet us (the latter being more time efficient).
Silvanoshi