generals install help please

[kobayashi 0]

hi, im trying to install generals on a new pc as my last one bit the dust. ive browsed the forums but cant seem to find any similar post. no matter what i do i keep getting a "_is.tmp" error messages right after clicking install on the splash screen. all drivers are updated, spyware is scanned for and clean, registry has been cleaned up.

system specs are-

win xp service pack 2

athlon 64 3500+ 2.2Ghz

direct x 9.0

1024 mb ram

nvidia geforce 6600

[Sonic 296]

Are you running ZoneAlarm as your firewall? And your getting these errors?

 

 

See more in this thread http://forums.cncnz.com/viewtopic.php?p=62974#62974

 

The solution can be found here http://forums.cncnz.com/viewtopic.php?p=79281#79281 (further down in the same thread).

[kobayashi 0]

yeah thats the one! thanks, i'll give it a go later

[kobayashi 0]

no joy there im afraid, still getting .tmp error message even with ZA shutdown. tried installing in safe mode only to get a bit further but got a 1607 error message about InstallShieldScripting installation. tried to update th the drivers for that but have 7 and 9 on the system; so updated both to no avail (don't know if both is good or bad tho)

[F15pilotX 4]

Did you disable ZA, or uninstall it? You need to uninstall it :wink:

[Sonic 296]

Yeah disabling/shutting down ZoneAlarm doesn't seem to fix this problem. You have to actually uninstall the program, install Generals then re-install ZoneAlarm.

[kobayashi 0]

sorted tyvm

[F15pilotX 4]

what? tvym? :?

[BWare 0]

Thank You Very Much

[F15pilotX 4]

oh :oops: lol, I shouda known that