Why does GENERALZ ZH Hang HALFWAY?!?!

[markie0 0]

Hi all,

 

Lately, i couldnt play generals Zh as there is an error. Everytime in the middle of a game, my computer suddenly hangs. I don't know what the cause is. I've been publishing all the cnc forums for tech support but there's no one helping. My computer infos are below. Email me at [email protected] if u find the cause of this problem. I will come back to see if there's replies.

 

 

 

Support request generated by EAsy. Copyright 2002 Electronic Arts.

 

Product: Command and Conquer Generals Zero Hour

Serial Number:

User Name: Mark

Email Address:

Category:

 

 

 

----EASy System Summary--------------------------------------

 

Video Card : ATI MOBILITY RADEON 9000/9100 IGP

Video Driver : ati2dvag.dll

Driver Version : 6.14.10.6430

 

Sound Card : SoundMAX Integrated Digital Audio

Sound Driver : smwdm.sys

Driver Version : 5.12.01.4011

 

DirectX : DirectX 9

Operating System Windows XP 5.1.2600

 

----EASy System Output---------------------------------------

 

Computer Name : EAST-6RFHYTMQEX

 

CPU Info

 

CPU Count : 2

CPU Type : 3028 MHz GenuineIntel Pentium IV

15 2 9

 

RAM : 446 MB Total

174 MB Free

Virtual RAM : 1056 MB Total

760 MB Free

 

Operating System : Windows XP 5.1.2600

 

 

Default Browser : Internet Explorer

Version : 6.0.2600.0

 

Temp Directory : C:DOCUME~1TTLOCALS~1Temp

Size : 97 MB

 

------------------------------------------------------------

 

----Display Info--------------------------------------------

 

Number of Displays : 1

 

Current Mode (Primary) : 1024x768 32

 

Primary display device

 

Description : ATI MOBILITY RADEON 9000/9100 IGP

Manufacturer : ATI Technologies Inc.

Video Memory : 64 MB

 

Main Driver : ati2dvag.dll

Version : 6.14.10.6430

 

 

Supported Display Modes

 

| 16 | 256 | 16 bits| 24 bits| 32 bits

---------------------------------------------------

640 x 480| | * | * | | *

800 x 600| | * | * | | *

1024x 768| | * | * | | *

1152x 864| | | | |

1280x1024| | | | |

1600x1200| | | | |

 

------------------------------------------------------------

 

----Sound, Video and Game Controllers-----------------------

 

Description : SoundMAX Integrated Digital Audio

Manufacturer : Analog Devices, Inc.

 

Main Driver : smwdm.sys

Version : 5.12.01.4011

 

------------------------------------------------------------

 

----Direct X------------------------------------------------

 

DirectX Info

Version : DirectX 9

 

DirectDraw Info

Version : 5.03.00.0900

Certified : Not certified

 

DirectSound Info

Version : 5.03.00.0900

Certified : Certified

 

DirectPlay Info

Version : 5.00.2134.0001

 

DirectInput Info

Version : 5.01.2600.1106

 

------------------------------------------------------------

 

----Drive Information---------------------------------------

 

----CDRom Info----------------------------------------------

 

 

Drive Letter A

Volume Name :

Type : Floppy

File System :

Total Space : 0.00 KB

Free Space : 0.00 KB

 

Drive Letter C

Volume Name :

Type : Fixed

File System : NTFS

Total Space : 9.32 GB

Free Space : 1.93 GB

 

Drive Letter D

Volume Name :

Type : Fixed

File System : NTFS

Total Space : 27.94 GB

Free Space : 21.47 GB

 

Drive Letter E

Volume Name : 3dsmax5FD

Type : CDRom

File System : CDFS

Total Space : 663.85 MB

Free Space : 0.00 KB

 

------------------------------------------------------------

 

----Monitor Information-------------------------------------

 

Primary monitor

 

Description : Default Monitor

Manufacturer : Microsoft

Max. Resolution :

 

------------------------------------------------------------

 

----Network Information-------------------------------------

 

Description : Realtek RTL8139 Family PCI Fast Ethernet NIC

Manufacturer : Realtek

Driver : System32DRIVERSRTL8139.SYS

Bound Protocols

TCP/IP

IP Address: : 10.0.0.5

IP Mask: : 255.0.0.0

Gateway: : 10.0.0.2

 

IPX/SPX-compatible Protocol

Frame type:Auto

IPX Address:00000000

 

 

Description : Broadcom 802.11b

Manufacturer : Broadcom

Driver :

Bound Protocols

TCP/IP

IP Address: Obtained from provider

IP Mask: Obtained from provider

 

IPX/SPX-compatible Protocol

Frame type:Auto

IPX Address:00000000

 

 

------------------------------------------------------------

 

----Input Device Information--------------------------------

 

Mouse Information

 

Description : HID-compliant mouse

 

 

Keyboard Information

 

Description : IBM enhanced (101- or 102-key)

 

------------------------------------------------------------

 

----Modem Information---------------------------------------

 

Description : Agere Systems AC'97 Modem

Driver : 2.01.36.00

 

------------------------------------------------------------

 

----OpenGL Information--------------------------------

 

OpenGL Info

 

Version : 5.1

 

------------------------------------------------------------

 

----Task List-----------------------------------------------

 

[system process]

system

smss.exe

csrss.exe

winlogon.exe

services.exe

lsass.exe

ati2evxx.exe

svchost.exe

svchost.exe

svchost.exe

svchost.exe

ccsetmgr.exe

ccevtmgr.exe

spoolsv.exe

alg.exe

btwdins.exe

kvsrvxp.exe

navapsvc.exe

savscan.exe

smagent.exe

ati2evxx.exe

eabservr.exe

atiptaxx.exe

agrsmmsg.exe

apoint.exe

rundll32.exe

jusched.exe

ccapp.exe

ctfmon.exe

bttray.exe

apntex.exe

conime.exe

msmsgs.exe

wuauclt.exe

msnmsgr.exe

Explorer

iexplore.exe

svchost.exe

iexplore.exe

dap.exe

iexplore.exe

iexplore.exe

command and conquer generals zero hour_ez.exe

 

------------------------------------------------------------

 

----Autoexec.bat--------------------------------------------

 

*empty*

 

------------------------------------------------------------

 

----Config.sys----------------------------------------------

 

*empty*

 

------------------------------------------------------------

[Waraddict 0]

If you have a zip drive unplug it or put a disk in it.

 

I had a strange problem with Generals and an empty zip drive.

[Sonic 298]

You probably need a better a video card. The ATI Radeon Mobility is on the Known Video Card Issues/Unsupported Video Cards list.

[chickendippers 1]

As I said on CnC Boards, Generals/Zero Hour is not designed to run on laptops.

[RazaTerror 0]

I have started facing the same problem. I have an ATI radeon 9000 pro. About a year ago, my ZH started hanging up. The problem was that i installed new drivers. so i reverted back to the old drivers and the game was running fine.

 

Now 1 year later the same problem has risen. I installed new drivers and still to no avail.

 

can any one tell me what to do??

[Sonic 298]

Try defragging your hard drive.