Gben 20 Posted April 27, 2011 http://au.playstation.com/home/news/articl...Service-Update/ The latest information on the PlayStation Network service outage. Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. The following email has been sent to all PSN registrants; please read the help and support FAQ for more information. Valued PlayStation Network/Qriocity Customer: We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have: 1) Temporarily turned off PlayStation Network and Qriocity services; 2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and 3) Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information. We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable. Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate, PlayStation Network/Qriocity passwords and login and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, to be on the safe side we are advising that your credit card number (excluding security code) and expiration date may also have been obtained. For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security, tax identification or similar number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit or similar types of reports. We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at au.playstation.com/psnoutage should you have any additional questions. Please telephone your bank or financial institution if you are suspicious about an email, letter or phone call, or if you think someone may have access to your accounts. Your bank or financial institution can advise you on what to do next. Make sure the telephone number you use is from the telephone book or your account statement, ATM card or credit card. For more information visit www.scamwatch.gov.au. Sincerely, Sony Network Entertainment and Sony Computer Entertainment Teams More info at the faq page here... http://faq.anz.playstation.com/cgi-bin/sce...mp;p_faqid=5594 Soooo... this bothers me a lot. Share this post Link to post
Sonic 296 Posted April 27, 2011 Kotaku have a detail report and FAQ about this as well http://kotaku.com/#!5795474/everything...-network-outage As for the PSN outage, I have a PS3, I've used my credit card on there to purchase some stuff.... do I care? Not really. Plus I don't play games online on the PS3 (or Xbox 360) anyway. This really is a major blow for Sony though, that's for damn sure. Share this post Link to post
Luk3us 63 Posted April 27, 2011 I'm not terribly concerned with what has happened, but that may all change next month when LA Noire comes out and I start using my PS3 again. Regardless this isn't a good look for Sony, and I hope they fix this issue shortly. Also isn't very good they only bother informing people nearly a week after the fact, that is poor communication... Share this post Link to post
Ferret 0 Posted April 27, 2011 Well, I don't have a PS3 so I don't really care. But although, whoever hacked PSN is a ****ing genius! Share this post Link to post
Malovolpe 3 Posted April 27, 2011 Good example of hackers ruining it for everyone else who goes on PSN for legitimate reasons. Share this post Link to post
Plok 327 Posted April 27, 2011 Over here they say that 35 000 Croatian PSN users' accounts are endangered. The question is - how many of these were REALLY hacked? Xbox Live might be next... Share this post Link to post
Malovolpe 3 Posted April 27, 2011 (edited) According to news, it was custom firmware that turned any PS3 into a semi-developers console. It allowed people to use fake credit card numbers to download whatever they wanted on PSN. Sony panicked and shut down PSN and is still investigating. Again, stupid freaking hackers. Edited April 27, 2011 by Malovolpe Share this post Link to post
Plok 327 Posted April 27, 2011 I wonder how many people used that exploit to download everything they can from PSN Share this post Link to post
Chronojam 3 Posted April 27, 2011 77 million accounts are impacted. "All of them" according to Sony. Share this post Link to post
Luk3us 63 Posted April 28, 2011 Hope Sony pulls through this, I'd hate for there to only be the Xbox as the only console on the market. NB: The Wii does not count. Share this post Link to post
Gben 20 Posted April 28, 2011 Make senses to remove the clear leader in consoles and handhelds... http://www.vgchartz.com/ Share this post Link to post
Doctor Destiny 41 Posted April 28, 2011 I knew I despised Sony for a reason. This just reaffirms my original assertion. Share this post Link to post
Inferno 22 Posted April 28, 2011 I knew I despised Sony for a reason. This just reaffirms my original assertion. That doesn't make the least bit of sense. Share this post Link to post