Firefox 4.0.1 crashes?

[Plok 327]

I have a problem with FF4.0.1 in Croatian. When I try to run it sometimes, it says it's already running, but inresponsive, so I have to hunt it in Task Manager and deactivate it manually. After that, the program just won't boot up, so I need to End Process again, and the third run is OK. What gives???

[Luk3us 63]

I've experienced FF freezing on occasion, but it usually comes right after about 10 seconds or so.

[Plok 327]

This is different. This is a problem with starting. It occurred 2 times so far, and they were few minutes after last using FF.

[Doctor Destiny 41]

Strange. I'm rocking the same version of Firefox and having no issues whatsoever.

 

Have you tried a few security scans?

[Plok 327]

Not yet, but I've been monitoring how my PC runs for 2 years (all those processes and all, what they do, when they run), and it's still the same as when I first ran this PC. With Windows Firewall, SEP11 and Task Manager running, there's a total of 36 processes, about 500-550 threads and 9000-9500 handles. Is it normal?

[Doctor Destiny 41]

Consider my current PC has 73 processes running, 884 threads and over 23 thousand handles, it's normal. I would recommend running a malware scan and an AV scan just to be safe. Make sure your drive is clean, then follow it up with CCleaner on the drive and registry. If all else fails, completely rip Firefox the **** off of the computer, clean it out and reinstall it. And if that fails, reinstall Windows.

[Plok 327]

Eww... I was trying to avoid CCleaner until I make a major backup, not to screw something up. AV scan isn't necessary IMO, as SEP11 has its active protection feature. MBAM will, then, get its turn.

For now, I'll use FF, but I still don't know when exactly does this error spawn.

 

And if that fails, reinstall Windows.

Yeah. Right.

[Doctor Destiny 41]

I told you before, SEP's "active protection" is one of the biggest jokes in technology. It almost never works, and almost never catches anything. Get a real anti-virus system (MSE, Avira, Avast) and scan it. Avast would be your best bet since it offers an excellent boot scan option.

 

CCleaner doesn't break anything. It scans for empty and obsolete registry keys, and cleaning the hard drive is just removing redundant, useless files you don't need anymore.

[Guest Rabbit]

I haven't had a virus scanner or adware scanner in years. Only had a problem once or twice.

[Nmenth 291]

I haven't had a virus scanner or adware scanner in years. Only had a problem once or twice.

Oh hey, and if you play Russian Roulette, five of the chambers are empty too!

[Guest Rabbit]

You're a jerk.

[Plok 327]

I told you before, SEP's "active protection" is one of the biggest jokes in technology. It almost never works, and almost never catches anything. Get a real anti-virus system (MSE, Avira, Avast) and scan it. Avast would be your best bet since it offers an excellent boot scan option.

 

CCleaner doesn't break anything. It scans for empty and obsolete registry keys, and cleaning the hard drive is just removing redundant, useless files you don't need anymore.

Avira => WTF is this supposed to do?

Avast => looks nice, but 30-day trial? This won't even smell my hard drive.

MSE => doesn't look very convincing. Sure, they say it's a small download and takes little PC resources, but still...

 

I definitely don't believe that 2 failed out of 1000 total runs are a result of some malware. If it were malware, it would be constant, or it would hijack the browsers or stuff like that.

[Sonic 296]

Avast is free, well the Home Edition is anyway, all you need to is register it with an e-mail address. Don't mess around the Pro version.

 

Don't second guess MSE. I use it. I ditched Avast in favour of it. Once Avast was removed and then MSE took over it found a little nasty that Avast never found.

 

[Plok 327]

Alright, I've downloaded MSE, but it states that I should remove all other AV and AM programs for best performance. Has anyone here witnessed Antivirus program conflicts?

Still no idea why would malware do this only two times...

[Inferno 22]

Alright, I've downloaded MSE, but it states that I should remove all other AV and AM programs for best performance. Has anyone here witnessed Antivirus program conflicts?

Still no idea why would malware do this only two times...

Never have two AVs installed.

[Doctor Destiny 41]

Has anyone here witnessed Antivirus program conflicts?

YES! And since you have Symantec. You need to REMOVE it before proceeding. I've seen people tank a machine by installing an AV program concurrent with Symantec/Norton products.

[Sonic 296]

Since my last big format/clean up all of I've used is MSE. No other malware/security related software.

 

And yeah ditch all the **** software, especially anything with Symantec/Norton in the name. You will probably need to download the Norton Uninstaller tools to fully remove that garbage from your system.

[Doctor Destiny 41]

Since he has SEP, he needs CleanWipe, which is not easy to get. Luckily, I found a download a while back. It does the trick though...

[Plok 327]

Shouldn't the SEP Manager be able to do something like that?

[Doctor Destiny 41]

No. You can run the uninstaller but all Norton/Symantec products leave a lot of garbage behind and the only effective way to remove it all is to run their removal utilities. Since you have SEP, you need CleanWipe (don't run on anything but 2000/XP).